Riverside has built an unrivalled reputation for providing quality Fleet Management, contract Hire and Spot hire services to its customers since its formation in April 1996. The company is dedicated and driven to exceed the expectations of its existing and prospective customers by engineering innovative and bespoke solutions for every requirement.
Through a proven and quality service, the client base has expanded and is ranged from local authorities, local and national operators including some household names in the contract logistics and waste management sectors.
The fleet of specialist vehicles includes a full range of municipal vehicles such as:
Skip Loaders,
Hook Loaders - (Hooklift) swap body vehicles
Refuse Collection Vehicles - also known as Refuse Compaction Vehicles or RCV's
Rear End Loaders - also know as REL's
Recycling Vehciles - 18 tonneKerbside Recyclers and 23 tonne Toploaders
Front End Loaders - also known as FEL's
Cage Tippers - now available with side mounted bin lifts
Waste haulage vehicles - 44 tonne tractor units with Ejection trailers or Walking floor trailers
The fleet has been further expanded with high spec Tractor Units and Rigid Dry Freight Trucks and Trailers.
Also available on contract Hire terms are:
Vans
Buses
Minibuses
Accessible vehicles
Self operated plant
Grounds maintenance vehicles
In 2006, Riverside was acquired by NRG Fleet Services headed by Sid Sadique, formerly Director of fleet and pre-treatment at Biffa Waste Services.
Significant investments are continuing to be made into the company´s vehicle fleet. New and improved vehicles are continually being added across the range which has resulted in an increase in spot rental and contract hire business. Equally as important, Riverside has also invested heavily in the recruitment of highly qualified vehicle technicians, along with fully-equipped service vans in each of its depots and additional locations.
In 2007, Riverside Truck Rental acquired Trio Hire, another of the well-established company in the Truck hire industry. Again, NRG invested heavily into the Trio fleet to reduce the age of the fleet and enable Trio to provide new, reliable vehicles in accordance with the company's policy. Trio was renamed Trio Truck Rental upon completion of the acquisition.
Riverside Truck Rental Ltd has gone from strength to strength as part of the NRG Fleet Services Group, having gained significant new contract hire business while retaining existing customers. Its growth has seen further development in its fleet with the introduction of vans, plant and specialist vehicles along with the traditional refuse, recycling, waste management and commercial vehicles supplied to public sector, blue chip waste management companies and logistics specialists throughout the UK.
The business has developed by demonstrating a thorough understanding of its customers operations, the vehicles they use and the unique demands placed on those vehicles in the provision of services. This had led to multiple Total Fleet Management contracts being awarded to the company involving fleet supply and maintenance, compliance control on a multi-site basis and also bespoke and one-stop hire desk facilities for individual clients.
Investments and upgrades in the IT systems for the benefit of customers in terms of information and compliance management have seen new web-based products launched in 2008. These include self-service access to vehicle information and compliance data, also a new system for maintenance contractors has been launched to allow service and inspections to be recorded electronically.
All customers now can benefit from electronic compliance pack including digital copies of: maintenance records, annual test certificate, plating certificate, LOLER and tachograph calibration certificates and maintenance histories.
This is a further example of how the group adapts to meet the ever-increasing needs of its customer base.
The NRG approach is to support the customer´s core activities. It has been proven that by working together, the combination of technical expertise, buying power and resources offer the best level of support to enable its customers to fulfill their demands.